Data Deletion
How to request deletion · Jae Labs
To remove data Agent Jae holds about you or your end users:
- 1. Email team@agentjae.ai with the subject "Data deletion request".
- 2. Include the WhatsApp number whose data you want removed. If you are an end user, include the business name as well so we can route the request.
- 3. We confirm within 3 business days and remove eligible data within 30 days.
Meta-held data. WhatsApp Cloud API messages auto-expire on Meta's side within 30 days; we don't control that clock. See our Privacy Policy for retention details.